Web Accessibility Commitment

What is Web Accessibility?

Web accessibility refers to the practice of ensuring that people with disabilities can perceive, understand, navigate, and interact with the web, as well as contribute to the web. It involves making accommodations for a diverse range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Our Accessibility Initiatives

We have undertaken various initiatives to enhance the accessibility of our website. Our site conforms to the WCAG 2.1 guidelines at the AA level, ensuring that it is compatible with assistive technologies such as screen readers and keyboard navigation. Some of the key initiatives we have implemented include:

Conducting regular accessibility audits and utilizing the Accessibility Wizard for ongoing improvements


Providing clear and consistent navigation structures and headings throughout the site


Adding descriptive alternative text to all images for screen reader compatibility


Ensuring high color contrast for improved readability


Minimizing the use of motion to prevent sensory overload


Offering accessible multimedia content with captions and transcripts

We recognize that certain third-party content integrated into our site may impact its overall accessibility. In such cases, we are committed to working with the respective third parties to address accessibility issues and achieve compliance.

If you encounter any accessibility barriers on our website or have specific accessibility-related requests, please contact our designated accessibility coordinator:

Mark Gilbert


07583188849


mgilbert@specialistsmartrepairs.co.uk



 

Third-Party Content Accessibility

Accessibility Arrangements at Our Car Bodyshop

We are committed to ensuring that our services are accessible to all customers, including people with disabilities. The following outlines the accessibility features available at our facility.

1. Arrival, Parking, and Entrance

• Accessible Parking: One accessible parking space is available close to the entrance, providing easy access for customers with disabilities.

• Path to Entrance: The pathway from the parking area to the entrance is level and step-free.

• Public Transportation: A bus stop is located approximately ___ meters from our bodyshop (update as needed).

2. Entrance and Reception Area

• Step-Free Entry: The entrance to the reception area is level or fitted with a small ramp for easy access.

• Door Width: The entrance door is suitable for most wheelchairs and mobility aids.

• Small Reception Area: The customer reception space is small with limited turning room.

  • If preferred, staff can provide service outdoors, beside your vehicle, or at the entrance for greater comfort and accessibility.

3. Workshop Area (3 Bays)

• Our workshop includes 3 service bays.

• For safety reasons, customers cannot freely enter the active workshop area.

• If a customer needs to view repair details or the condition of the vehicle:

  • Staff can escort them safely to an appropriate viewing point, or

  • Provide photos, videos, or a detailed explanation outside the workshop or at the vehicle.

4. Accessible Restroom

• Accessible Restroom Available: An accessible restroom is located in the customer area.

• Features Include:

  • Wide doorway suitable for wheelchairs

  • Grab bars

  • Raised toilet

  • Accessible sink

  • Adequate turning space

5. Assistance and Additional Accommodations

• Staff Support: Staff are available to assist with entry, movement, or handling documents.

• Service Animals: Certified service animals are welcome in all customer-accessible areas.

• Document Assistance: Staff can assist with reading or explaining written materials upon request.

6. Emergency Accessibility

• Emergency exits are clearly marked with visual signage.

• Staff will assist customers with mobility or vision impairments during emergency situations.

7. Contact for Accessibility Inquiries

If you have questions about accessibility or require specific accommodations before visiting, please contact:
Phone: 07583188849
Email: mgilbert@specialistsmartrepairs.co.uk
Accessibility Contact Person : Mark Gilbert

Contact Us

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

• Mark Gilbert

• 07583188849

• mgilbert@specialistsmartrepairs.co.uk